Privacy Policy
We at PMJ Jewels, along with our affiliates treat your privacy
with due
respect. We will ensure that all such information is processed fairly
and lawfully, in accordance with
current legislation. The following statement sets out our policy
regarding the personal information which we
collect through the Website, written surveys in store or via electronic
mail.
Please read the following carefully to understand our practices
regarding your
personal data and how we will treat it.
1. How we collect your information
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We collect information about you when you use the Website and/or
contact us (by email, telephone call or in store). This information
may include your name, address,
telephone number and email address, together with any other
information which you provide.
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Information is also collected when you complete and submit on-line
forms (for example, contact us or
submission forms) and whenever you email
us your details.
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The information you provide when you enter a competition or
promotion via our platforms, provide reviews, testimonials or
feedback on our online platforms.
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The information you provide us, or that we may collect from you,
when you report a problem/feedback through our
website/telephone/other online platforms. We also
maintain a record of correspondence if you contact us: general,
aggregated, demographic and nonpersonal
information.
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If you download or use our mobile applications, we may have access
to details about your location and your mobile device, including a
unique identifier for your
device.
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Details about your computer, including but not limited to your IP
address, operating system and browser type as well as information
about your general internet usage
(e.g. by using technology that stores information on or gains access
to your device, such as cookies,
tracking pixels, web beacons, etc. (together, Cookies)
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Your email address from a third party if you indicate that you
have
consented to that third party sharing your information with us.
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We will not collect sensitive personal information about you
without
your explicit consent.
2. How we use your information
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We use the information collected to provide and personalize our
services, both online and offline. This may include dealing with
your enquiries, ensuring that content
from the Website is presented in the most effective manner,
providing you with information that you
request from us or which we feel may be of interest to you (where
you have consented to be contacted for
such purposes), conducting quality assurance and/or training our
staff.
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Where you have indicated that you wish to receive marketing or
promotional material, we may use the information ourselves for
marketing and promotional
purposes.
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Where dealing with your enquiry may involve passing information to
third parties, we may use third-party analytics services on our
Website, such as Goggle Marketing
Platform, Adobe Omniture and Sizmek, which may in turn use
technologies such as cookies, web server logs
and web beacons to help us provide the solutions you require. The
information collected through these
means (including your IP address) may also be disclosed to other
relevant third parties who would use
the information to evaluate your use of our website, among other
relevant, non-invasive purposes.
3. How we protect your information
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We take appropriate security measures in relation to the
sensitivity
of the information which we hold on you.
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Any transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to
try to prevent unauthorized
access.
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Should any of your information be inaccurate or not up to date, do
inform us and we will update your details.
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If you have any questions about privacy, please send an e-mail via
our contact page.
4. How we use Cookies
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A cookie is a small file which asks permission to be placed on
your
computer's hard drive. Once you agree, the file is added and the
cookie helps analyse web traffic or
lets you know when you visit a particular site. Cookies allow web
applications to respond to you as an
individual. The web application can tailor its operations to your
needs, likes and dislikes by gathering
and remembering information about your preferences.
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Overall, cookies help us provide you a better website, enabling us
to monitor which pages you find useful and which you do not. A
cookie in no way gives us access to your
computer or any information about you, other than the data you
choose to share with us.
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You can choose to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you
prefer. This may prevent you from taking full advantage of the
websites features.
5. Links to other websites
Our websites may contain links to other websites of interest. However,
once you have
used these links to leave our site, you should note that we do not have
any control over other websites.
Therefore, we cannot be responsible for the protection and privacy of
any information which you provide
while visiting such sites, and such sites are not governed by this
privacy statement. You should exercise
caution and look at the privacy statement applicable to the website in
question.
6. Your rights
Any information you provide us via the Website or through various
other channels is
entirely voluntary. However, if you choose not to provide requested
information, some features of the
Website or in-store services may not be available to you.
You have the right to refuse to receive promotional materials via
email/SMS or any
other means. Solitaire stories sends out newsletters and direct emails
to subscribing customers regarding
offers and new promotions. You have the right to unsubscribe or opt out
of these communications at any
time.
7. Changes to this privacy policy
Solitaire stories may make changes to this privacy policy in line with
our commitment
to protecting your privacy and data. New developments in Internet law
may also cause us to update this
policy at any given time. We will endeavor to keep you informed about
any significant changes to our policy.
However, we encourage you to revisit and reread the policy frequently.
8. How to contact us
If you would like us to update your preferences, personal information
or have any
further questions regarding this Privacy Policy, please contact us via
email at
shoponline@pmjjewels.com
. you can also call or visit your nearest solitaire stories showroom
or write to:
Chief Privacy Officer
Customer Care
Department